A fault is not automatically normal wear
For a consumer purchase from a trader, the car must meet the applicable requirements for quality, fitness and description. Age, price, mileage and the circumstances matter. Normal wear, faults disclosed before purchase and damage caused by the buyer may be treated differently from an undisclosed defect.
Act promptly and preserve evidence
Keep the advert, invoice, messages, dates and any diagnostic report. Describe the problem clearly to the seller and ask for a written response. If safety is in doubt, stop driving and seek appropriate assistance. Avoid making assumptions about which remedy applies without reviewing the timing and facts.
Warranty cover is separate
A warranty does not replace a consumer’s statutory rights. Depending on the circumstances, repair, replacement or refund rights may apply. Obtain independent advice if there is a dispute; a warranty exclusion alone does not settle whether the seller has a legal obligation.
Buying for a dealership
Business-to-business stock purchases have a different legal framework from consumer purchases. Agree the vehicle description, inspection arrangements, known defects, invoice and commercial terms before committing. Do not describe a genuine consumer sale as trade-only merely to attempt to remove consumer protections.
Further information
Rules and individual circumstances can change. Check official guidance and obtain professional advice where needed.
